Last updated: August 18, 2026
This page says what we do with information that passes through ObraVoice. It is written plainly on purpose.
When someone calls a line we answer for a contractor, we process the audio of that call so it can be turned into text, and we keep that text so the contractor can read the message. Every caller is told, in the first sentence and before they say anything, that they are speaking with an AI assistant and that the call is transcribed.
We keep the phone number of the caller, the time and length of the call, and what was said. We pass those to the contractor whose line it is. We do not sell them, and we do not use them to advertise anything to the caller.
If a caller describes an emergency, the assistant tells them to hang up and dial 911 and alerts the contractor. We do not place 911 calls on anyone's behalf.
If you fill in the form, we get your name, company, phone, email and the note you wrote, and we use them to contact you about ObraVoice. Nothing else.
The call runs through service providers we cannot avoid: a telephone carrier that carries the call, and a speech model that turns audio into text and back. They process it to deliver the service and nothing more. We do not sell personal information to anyone, and we have never done so.
California residents can ask us what personal information we hold about them, ask for a copy, ask us to correct it, and ask us to delete it. Write to hello@obravoice.com and we will answer.
Call transcripts and lead details are kept for 12 months, then deleted automatically. The contractor can also delete any single call from the ObraVoice app at any time, and it is gone for good — from our disk as well.
If you want your data removed sooner, write to hello@obravoice.com and say so. We do it and we write back.